How does your city stack up?
Comparing 311 service request performance across 12 cities and 1.1M requests. See who responds fastest, closes the most, and handles the highest volume per capita.
Cities
12
Total Requests
1.1M
Categories
16
Fastest Median
0m
City Leaderboard
Rank by:
| # | City | Requests | Per 1K Pop | Median Resolution | Closure Rate | Rank |
|---|---|---|---|---|---|---|
| 1 | New York CityNY, US | 372.8K | 45 | 4.0h | 83.2% | #1/ 12 |
| 2 | Los AngelesCA, US | 242.0K | 62 | N/A | 80.4% | #2/ 12 |
| 3 | ChicagoIL, US | 200.9K | 75 | 0m | 87.1% | #3/ 12 |
| 4 | San FranciscoCA, US | 81.0K | 93 | 8.2h | 85.2% | #4/ 12 |
| 5 | EdmontonAB, CA | 77.2K | 76 | 0m | 90.8% | #5/ 12 |
| 6 | CalgaryAB, CA | 39.6K | 30 | 1.0d | 82.8% | #6/ 12 |
| 7 | AustinTX, US | 27.1K | 28 | 19.4h | 83.7% | #7/ 12 |
| 8 | SomervilleMA, US | 12.2K | 151 | N/A | 89.8% | #8/ 12 |
| 9 | OaklandCA, US | 11.2K | 26 | N/A | 30.3% | #9/ 12 |
| 10 | New OrleansLA, US | 9.4K | 24 | 3.0d | 64.2% | #10/ 12 |
| 11 | Baton RougeLA, US | 6.2K | 27 | N/A | 75.9% | #11/ 12 |
| 12 | DallasTX, US | 630 | 1 | 3.7d | 69.4% | #12/ 12 |
Browse by Category
Other
363.2K requests12 cities
Fastest: Chicago (0m)Slowest: Dallas (2.7d)
Parking
112.2K requests7 cities
Fastest: New York City (1.5h)Slowest: Edmonton (2.6h)
Noise
107.6K requests5 cities
Fastest: Chicago (0m)Slowest: Calgary (2.0d)
Trash Recycling
83.3K requests9 cities
Fastest: Edmonton (24m)Slowest: Chicago (5.8d)
Building Maintenance
75.3K requests11 cities
Fastest: San Francisco (1.0d)Slowest: Edmonton (5.4d)
Potholes Roads
59.2K requests11 cities
Fastest: Austin (15.7h)Slowest: Chicago (4.0d)
Illegal Dumping
53.4K requests4 cities
Fastest: Calgary (2.0d)Slowest: Chicago (2.6d)
Graffiti
45.4K requests8 cities
Fastest: Chicago (3.7h)Slowest: Calgary (4.0d)
Street Cleaning
41.2K requests7 cities
Fastest: San Francisco (8.2h)Slowest: Calgary (1.0d)
Street Lights Signals
34.9K requests10 cities
Fastest: Calgary (0m)Slowest: San Francisco (1.8d)
Trees Vegetation
22.5K requests9 cities
Fastest: Chicago (0m)Slowest: New Orleans (4.2d)
Abandoned Vehicles
21.8K requests5 cities
Fastest: New York City (4.2h)Slowest: Austin (5.7d)
Water Sewer Drainage
20.4K requests8 cities
Fastest: Calgary (0m)Slowest: New Orleans (2.0d)
Homeless Encampment
17.9K requests5 cities
Fastest: New York City (1.7h)Slowest: Calgary (1.0d)
Sidewalks
10.7K requests5 cities
Fastest: San Francisco (15.6h)Slowest: Calgary (2.0d)
Animals
10.4K requests5 cities
Fastest: Calgary (0m)Slowest: Chicago (1.4d)