How does your city stack up?
Tracking 311 service requests across 12 cities. Ranked by how effectively each city closes requests per capita.
Last Month
977.0K
requests
Daily Average
24.2K
across all cities
Most Common
311 INFORMATION ONLY CALL
Cities Tracked
12
City Leaderboard
| # | City | Closed / 1K Pop | Median Resolution | Closure Rate | Last Month | Rank |
|---|---|---|---|---|---|---|
| 1 | SomervilleMA, US | 122.6 | N/A | 95.9% | 10.9K | #1/ 12 |
| 2 | San FranciscoCA, US | 74.9 | 13.1h | 96.9% | 74.1K | #2/ 12 |
| 3 | EdmontonAB, CA | 64.3 | 1.7d | 98.2% | 70.8K | #3/ 12 |
| 4 | ChicagoIL, US | 58.7 | 3.7d | 96.6% | 176.2K | #4/ 12 |
| 5 | Los AngelesCA, US | 45.3 | N/A | 85.0% | 218.7K | #5/ 12 |
| 6 | New York CityNY, US | 35.4 | 8.4h | 96.3% | 341.9K | #6/ 12 |
| 7 | CalgaryAB, CA | 23.5 | 4.0d | 96.0% | 35.9K | #7/ 12 |
| 8 | AustinTX, US | 21.0 | 1.1d | 97.8% | 23.6K | #8/ 12 |
| 9 | Baton RougeLA, US | 20.1 | N/A | 93.8% | 5.7K | #9/ 12 |
| 10 | New OrleansLA, US | 15.4 | 4.5d | 80.9% | 8.6K | #10/ 12 |
| 11 | OaklandCA, US | 6.5 | N/A | 65.7% | 9.9K | #11/ 12 |
| 12 | DallasTX, US | 0.3 | 6.2d | 97.2% | 551 | #12/ 12 |
Browse by Category
Other
5.2M requests12 cities
Fastest: Austin (5.0h)Slowest: Dallas (10.0d)
Noise
1.8M requests5 cities
Fastest: Chicago (0m)Slowest: Calgary (6.0d)
Parking
1.6M requests7 cities
Fastest: New York City (1.6h)Slowest: Edmonton (7.5h)
Building Maintenance
1.3M requests11 cities
Fastest: San Francisco (1.6d)Slowest: Chicago (19.9d)
Trash Recycling
726.7K requests9 cities
Fastest: Edmonton (1.1d)Slowest: Chicago (22.0d)
Street Cleaning
721.8K requests7 cities
Fastest: San Francisco (7.8h)Slowest: Edmonton (2.6d)
Potholes Roads
422.3K requests11 cities
Fastest: Austin (16.1h)Slowest: Chicago (13.1d)
Graffiti
402.5K requests8 cities
Fastest: Chicago (23.1h)Slowest: Calgary (9.0d)
Street Lights Signals
323.9K requests10 cities
Fastest: New York City (2.5h)Slowest: New Orleans (58.7d)
Abandoned Vehicles
310.6K requests5 cities
Fastest: New York City (5.6h)Slowest: New Orleans (52.0d)
Water Sewer Drainage
285.9K requests8 cities
Fastest: San Francisco (2.7h)Slowest: New Orleans (40.9d)
Trees Vegetation
266.5K requests9 cities
Fastest: Austin (1.8d)Slowest: New Orleans (45.6d)
Illegal Dumping
214.4K requests4 cities
Fastest: Chicago (4.2d)Slowest: Calgary (6.0d)
Homeless Encampment
195.0K requests5 cities
Fastest: New York City (1.8h)Slowest: Calgary (5.0d)
Animals
145.3K requests5 cities
Fastest: Austin (1.1d)Slowest: Chicago (3.6d)
Sidewalks
102.2K requests5 cities
Fastest: Austin (18.5h)Slowest: Calgary (5.0d)