How does your city stack up?

Tracking 311 service requests across 24 cities. Ranked by a per-capita Civic Score blending engagement, closure rate, and resolution speed.

Across these 24 cities, residents file 25.6K 311 requests every day — 17.8 every minute. The most common complaints are Other, Noise, and Parking.

Finding your nearest city...

Last Month

1.3M

requests

Daily Pace

25.6K

across all cities

Every

17.8 every minute

one request filed

Cities Tracked

24

Civic Score Ranking

per-capita engagement · closure rate · resolution speed

  1. 1

    San FranciscoCA, US

    91 / 100

    Files 2.3K requests a dayabout one every 37 seconds. Median case closes in 13.1h. Signature issue: Street Cleaning (ranks #1 of 7 on per-capita volume), and Parking gets resolved fastest at 1.9h.

  2. 2

    EdmontonAB, CA

    88 / 100

    Files 2.5K requests a dayabout one every 35 seconds. Median case closes in 1.7d. Signature issue: Potholes Roads (ranks #3 of 12 on per-capita volume), and Parking gets resolved fastest at 7.5h.

  3. 3

    New York CityNY, US

    87 / 100

    Files 9.9K requests a day6.9 every minute. Median case closes in 8.4h. Signature issue: Noise (ranks #2 of 5 on per-capita volume), and Noise gets resolved fastest at 1.3h.

  4. 4

    AustinTX, US

    81 / 100

    Files 789 requests a dayabout one every 109 seconds. Median case closes in 1.1d. Signature issue: Animals (ranks #2 of 5 on per-capita volume), and Parking gets resolved fastest at 2.2h.

  5. 5

    ChicagoIL, US

    72 / 100

    Files 5.2K requests a day3.6 every minute. Median case closes in 3.7d. Signature issue: Noise (ranks #1 of 5 on per-capita volume), and Graffiti gets resolved fastest at 23.1h.

  6. 6

    MinneapolisMN, US

    67 / 100

    Files 273 requests a dayabout one every 5 minutes. Median case closes in 22.5h. Most common type: Vehicles And Commuting.

  7. 7

    CalgaryAB, CA

    65 / 100

    Files 1.3K requests a dayabout one every 68 seconds. Median case closes in 4.0d. Signature issue: Water Sewer Drainage (ranks #2 of 9 on per-capita volume), and Potholes Roads gets resolved fastest at 2.0d.

  8. 8

    SomervilleMA, US

    60 / 100

    Files 321 requests a dayabout one every 4 minutes. Median case closes in N/A. Signature issue: Parking (ranks #1 of 7 on per-capita volume).

  9. 9

    NashvilleTN, US

    59 / 100

    Files 775 requests a dayabout one every 112 seconds. Median case closes in 1.3d. Most common type: Resolved By HubNashville On First Call.

  10. 10

    BostonMA, US

    54 / 100

    Files 963 requests a dayabout one every 90 seconds. Median case closes in 11.8h. Most common type: Parking Enforcement.

  11. 11

    WashingtonDC, US

    49 / 100

    Files 1.4K requests a dayabout one every 64 seconds. Median case closes in 4.9d. Most common type: Trash Collection - Missed.

  12. 12

    VancouverBC, CA

    49 / 100

    Files 676 requests a dayabout one every 2 minutes. Median case closes in 3.1d. Most common type: ENG - Sanitation Services.

  13. 13

    Baton RougeLA, US

    46 / 100

    Files 204 requests a dayabout one every 7 minutes. Median case closes in N/A. Signature issue: Trash Recycling (ranks #1 of 10 on per-capita volume).

  14. 14

    PhiladelphiaPA, US

    45 / 100

    Files 1.7K requests a dayabout one every 52 seconds. Median case closes in 3.1d. Most common type: Information Request.

  15. 15

    New OrleansLA, US

    41 / 100

    Files 245 requests a dayabout one every 6 minutes. Median case closes in 4.5d. Signature issue: Trash Recycling (ranks #3 of 10 on per-capita volume), and Trash Recycling gets resolved fastest at 3.6d.

  16. 16

    ClevelandOH, US

    39 / 100

    Files 201 requests a dayabout one every 7 minutes. Median case closes in 3.0d. Most common type: Trash & Recycling.

  17. 17

    San JoseCA, US

    35 / 100

    Files 955 requests a dayabout one every 90 seconds. Median case closes in 4.1d. Most common type: Junk Pickup.

  18. 18

    MontréalQC, CA

    35 / 100

    Files 595 requests a dayabout one every 2 minutes. Median case closes in 2.9d. Most common type: Requete.

  19. 19

    IndianapolisIN, US

    35 / 100

    Files 542 requests a dayabout one every 3 minutes. Median case closes in 1.7d. Most common type: Streets And Alley Repair.

  20. 20

    Los AngelesCA, US

    31 / 100

    Files 6.5K requests a day4.5 every minute. Median case closes in N/A. Signature issue: Illegal Dumping (ranks #2 of 4 on per-capita volume).

  21. 21

    OaklandCA, US

    30 / 100

    Files 296 requests a dayabout one every 5 minutes. Median case closes in N/A. Signature issue: Illegal Dumping (ranks #1 of 4 on per-capita volume).

  22. 22

    LouisvilleKY, US

    19 / 100

    Files 546 requests a dayabout one every 3 minutes. Median case closes in 6.0d. Most common type: Streets.

  23. 23

    CharlotteNC, US

    17 / 100

    Files 976 requests a dayabout one every 88 seconds. Median case closes in N/A. Most common type: NON RECYCLABLE ITEMS.

  24. 24

    WinnipegMB, CA

    4 / 100

    Files 93 requests a dayabout one every 15 minutes. Median case closes in N/A. Most common type: Garbage & Recycling.

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