How does your city stack up?

Tracking 311 service requests across 12 cities. Ranked by a per-capita Civic Score blending engagement, closure rate, and resolution speed.

Across these 12 cities, residents file 24.1K 311 requests every day — 16.7 every minute. The most common complaints are Other, Noise, and Parking.

Finding your nearest city...

Last Month

977.0K

requests

Daily Pace

24.1K

across all cities

Every

16.7 every minute

one request filed

Cities Tracked

12

Civic Score Ranking

per-capita engagement · closure rate · resolution speed

  1. 1

    EdmontonAB, CA

    85 / 100

    Files 47.6K requests a day. Median case closes in 1.7d. Most common type: General Information.

  2. 2

    San FranciscoCA, US

    85 / 100

    Files 45.6K requests a day. Median case closes in 13.1h. Most common type: Street And Sidewalk Cleaning.

  3. 3

    New York CityNY, US

    73 / 100

    Files 192.4K requests a day. Median case closes in 8.4h. Most common type: Illegal Parking.

  4. 4

    AustinTX, US

    70 / 100

    Files 15.3K requests a day. Median case closes in 1.1d. Most common type: ARR - Garbage.

  5. 5

    ChicagoIL, US

    67 / 100

    Files 100.9K requests a day. Median case closes in 3.7d. Most common type: 311 INFORMATION ONLY CALL.

  6. 6

    CalgaryAB, CA

    52 / 100

    Files 24.7K requests a day. Median case closes in 4.0d. Most common type: WRS - Cart Management.

  7. 7

    SomervilleMA, US

    50 / 100

    Files 6.2K requests a day. Median case closes in N/A. Most common type: Information - Various Other.

  8. 8

    DallasTX, US

    39 / 100

    Files 335 requests a day. Median case closes in 6.2d. Most common type: Code Concern - CCS.

  9. 9

    Baton RougeLA, US

    29 / 100

    Files 4.0K requests a day. Median case closes in N/A. Most common type: GARBAGE.

  10. 10

    New OrleansLA, US

    24 / 100

    Files 4.8K requests a day. Median case closes in 4.5d. Most common type: Trash/Recycling.

  11. 11

    Los AngelesCA, US

    14 / 100

    Files 21.0K requests a day. Median case closes in N/A. Most common type: Information-Only.

  12. 12

    OaklandCA, US

    14 / 100

    Files 5.8K requests a day. Median case closes in N/A. Most common type: ILLDUMP.

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